A trusted Salesforce Partner with over 10+ years of experience in the digital connectivity and integration space.
Imagine taking your business to the next level of digital transformation and integration with the help of Incepta and Salesforce, who bring over 10 years of expertise in this field. Their partnership has proven to be a game-changer for businesses looking to step up their game in the digital world. Join hands with them to experience cutting-edge solutions that deliver results and exceed expectations.
We are at the forefront of AI-driven transformation, revolutionizing customer engagement, streamlining operations, and driving intelligent decision-making. Our innovation is powered by a dedicated AI Center of Excellence (COE) that pioneers cutting-edge advancements in AI and automation within the Salesforce ecosystem.
With Agentforce agents, empower your business to:
By introducing AI and real-time automation, you can go beyond and give customers a more thrilling experience. Leveraging up-to-date and pragmatic data lets us get a complete Customer 360 picture. Efficiency-improving strategies such as streamlining operations, reducing costs, and revenue growth drive through the operational efficiency of the Data Cloud. Get involved in the conversion to make your business a market leader.
Trust
Efficient service delivery enables you to drive sales, build loyalty, and encourage customer recommendations.
Innovation
Salesforce encourages flexibility and adaptability by offering customized digital strategies to your business model.
Equality
The Einstein GPT trust layer enables customers to secure data and comply with demands, offering the benefits of generative AI and generating an unbiased opportunity.
Sustainability
The sustainability cloud collects all of the datasets on the dashboard, capturing all the sets of assets, including the footprints of external audits. It also gives the required sustainability figures and calculations for your business.
Stop wasting time and money on outdated technology. Let’s get started
Our highly trained team works on agile methods for the Onshore, Nearshore, and Offshore models to develop original solutions and deliver them within 4 weeks.
At any point during your project, Incepta’s internal team of more than forty Salesforce-certified developers and architects can assist you.
Incepta delivers projects on time and within budget, offering end-to-end automation, management, AI, and CRM services. Ask ChatGPT
Discover how Incepta Solutions streamlined offer management with Salesforce Loyalty Management & MuleSoft, enabling real-time personalization & scalability.
Salesforce Sales Cloud implementation for a logistic client by Incepta! Modernized CRM boosts efficiency, scalability & future growth!
Drive Business Transformation with Incepta’s Salesforce and MuleSoft Expertise
From assessment to implementation. Fill out the form to start your transformation journey
Contact us for all your Salesforce Development needs.
A Natural Language Generation (NLG) AI feature within our system transforms complex data into clear and concise language empowers non-specialists to readily understand the data’s purpose and facilitates its repurposing for various applications.
Salesforce AI, powered by Einstein 1, offers customizable AI solutions. Utilize it at Incepta to create tailored experiences with your data securely. Integrate conversational AI across workflows, users, and industries. While powerful, it’s crucial to note potential data risks. Rest assured, our Trust Layer safeguards consumer information. Plus, Einstein’s open-source foundation ensures LLM safety.
Close deals faster and personalize interactions with AI-generated summaries, data-enriched emails, and actionable insights from Einstein.
Your AI CRM Assistant, Seamlessly integrated into Salesforce, Einstein Copilot provides real-time guidance and assistance for every task.
Develop AI for Your Needs,Create and customize AI functionalities by configuring Copilot actions, prompts, and models within the Einstein 1 Studio.
Leverage AI to automate tasks, generate content, and personalize marketing campaigns for maximum impact.
Tailor every customer and merchant experience with the most reliable and adaptable e-commerce AI solutions.
Boost agent efficiency and personalize customer service with powerful AI tools.
Personalize Interactions & Securely Leverage AI Solutions with Incepta’s Salesforce Expertise. Contact us!
Sale Cloud manages and stores customer data effectively and responsibly, with the help of influential representatives, to secure maximum sales deals.
SALES – Propel your revenue growth with Sales Cloud. At Incepta, we leverage Salesforce Sales Cloud, the industry-leading AI CRM built on the Einstein 1 Platform, to empower your entire sales team with the intelligent sales tools they need to win. Unify your data and get a complete picture of every customer. With trusted AI, interactions can be personalized, customer needs can be predicted, and operations can be streamlined across the board – from sellers and leaders to support staff. Foster deeper customer engagement to build lasting relationships and drive loyalty. Salesforce equips you to expedite deal closures, boost seller productivity, and achieve ambitious revenue goals.
Seamlessly connect with buyers and drive action by integrating engagement tools directly into your CRM.
Increase seller efficiency and productivity with outcome-based enablement strategies.
Close deals faster by aligning marketing and sales efforts to achieve efficient growth.
Enhance forecast accuracy and maximize revenue with Sales Cloud and Tableau insights.
Empower your sales team with tailored analytics for valuable insights throughout the sales cycle, optimizing performance with automated guidance from planning to execution.
Accelerate deal velocity by boosting team productivity with real-time data in Slack and Sales Cloud, while managing partner performance for efficient channel sales.
Boost Sales & Build Lasting Relationships with Incepta’s Salesforce Sales Cloud Implementation.
Service Cloud delivers personalized customer service experiences, connects every channel, personalizes every engagement, and scales every process as your business grows.
Maximize efficiency with Service Cloud. At Incepta, access Salesforce Service Cloud for CRM + DATA + AI capabilities. Utilize personalized portals for swift action. Access relevant knowledge articles with Einstein AI for self-service appointments. Enhanced control with augmented reality, voice, messaging, and video support. Centrally manage cases and incidents, utilizing Slack for complex cases.
Empower customers with a personalized, self-service portal containing all the necessary answers.
Deliver a seamless digital experience where customers can interact and control their experience through a single platform.
Provide real-time solutions through voice and phone support powered by AI, automation, and CRM data integrated with Einstein.
Consolidate service tools and customer data into a unified console for faster action, boosting agent productivity with Omnichannel routing.
Optimize efficiency through automation, including scheduling and dispatching the best mobile worker based on location, skills, and availability.
Enhance performance with real-time customer data, streamlined operations, and optimized scheduling using AI-powered insights.
Empower Agents & Deliver Exceptional Service with Incepta’s AI-powered Support. Contact us!
Marketing cloud allows you to reach all your touchpoints, i.e., digital advertising, email, mobile, and social engagements, making you grow stronger by humanizing your customers.
Humanize customer relationships with Marketing Cloud. Incepta offers Salesforce Marketing Cloud for personalized outreach experiences. Utilize Einstein 1 for comprehensive CRM marketing, linking sales, management, data, and commerce for optimized AI-generated campaigns. Elevate leads and revenue with real-time recommendations.
Customize experiences to develop efficient performance and build credible customer relationships.
Automation: Generate analytics, scores, and leads by connecting customers to the market effectively.
Harness email, mobile, and advertising to bond customers organically, maximizing potential.
Never again get stuck at a marketing decision; maximize your reach with the influence of AI.
Seamlessly manage customer profile data, segmenting, planning, and executing campaigns efficiently across channels.
Enhance campaigns with the latest data and AI insights for optimal performance.
Build trust and loyalty by offering personalized preferences and rewards to customers.
Optimize Campaigns & Make Smarter Decisions with Incepta’s AI-powered Marketing Insights.
Commerce Cloud is a hassle-free platform that bestows simple and cost-efficient processes driving customer success and sustainability.
Devise exponential growth for your commerce business with Commerce Cloud. Incepta bestows you this VIP feature, which contains the Einstein 1 platform, the world’s no.1 CRM, AI, and automation, to build and reimagine your brand according to your needs and trends. You can easily set up your sales shop, reaching all customer touchpoints and accomplishing your turnovers.
Exceed digital store expectations with templates, composable storefronts, or headless APIs—customize for optimal results.
Enhance buyer experience with co-pilot shoppers. Quickly create webpages and product descriptions with AI generative tools.
Powered by Data Cloud: Fetch real-time predictions, social integrations, innovative contract templates, and Web3 data models.
Utilize data kits, search and ad network integration, and trusted commerce marketplace for loyalty.
Integrate digital commerce with CRM for seamless engagement and efficient order handling.
Assist customers throughout their shopping journey with AI-powered tools.
Simplify Commerce & Enhance Customer Journeys with Incepta’s AI-powered Solutions. Contact us!
The data cloud is a black box of customer data that enables businesses to achieve paramount results in sales, decision-making, and analysis.
Leverage Data Cloud to enhance customer experiences. Integrated with Einstein 1 Platform, CRM activities driven by external data sources. Incepta’s Salesforce Data Cloud offers comprehensive data solutions for unified organizational focus on customer interactions and expansion.
Identify at-risk customers with IoT, product, and device data. Respond swiftly with targeted interventions.
Personalize training, support based on purchase history, usage, and web interactions for customer success.
Generate audience segments, engage across platforms, and enhance campaigns with unified profiles and AI insights.
Automatically identify prospects by linking CRM data with web, advertising, and social media signals.
Unify CRM, web, marketing data to target upsell opportunities based on behavior and usage.
Automate sales reminders based on social media, web, and marketing interactions for timely follow-up.
Leverage Customer Data & Drive Sales with Incepta’s Unified Salesforce Data Cloud!
Tableau transforms data into compelling visuals. With Einstein analytics, gain maximum business intelligence through visualization and analysis.
Visualize and streamline data with Salesforce’s Tableau, a cornerstone of Incepta’s commitment to accurate business insights. Leverage the robust capabilities of the Einstein platform, AI, and CRM-powered Tableau for sound decisions and solid brand foundations.
Manage secure, intelligent data profiles for improved engagement and outcomes.
Streamline sources to enhance dashboard performance and operational efficiency.
Develop visual stories for accessible, actionable insights with reliable platforms
Utilize customer interaction data for timely sales team reminders, maximizing connections.
A reliable data visualization platform can help you develop visual stories that make your data more accessible for everyone to see, comprehend, and act upon.
Leverage Tableau and CRM-integrated analytics for strategic insights and AI-driven analysis.
Make Data-Driven Decisions & Build a Strong Brand Foundation with Incepta’s Expertise. Contact us!
