Welcome to Incepta
Our success is attributed to our people. From humble beginnings to achieving a global footprint, we will continue to stand by our commitment to develop and nurture a diverse, inclusive, and innovative team.
Along the way, we have picked up plenty of awards, we are humbled to be ranked one of the top 5 fastest-growing IT companies in Canada on the Growth 2020 List and we’re proud to be recognized as a Great Place to Work’s Best Workplaces!
Current Openings Feel fulfilled. Have fun. Help us to shape the future.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Job Summary:
We are looking for a Technical Lead with expertise in Red Hat OpenShift, CI/CD, DevOps, Git, Jenkins, SonarQube, and Agile Scrum methodologies. The ideal candidate will lead a team of engineers, drive DevOps best practices, and ensure seamless automation, deployment, and cloud-native infrastructure implementation.
Responsibilities:
- Lead and mentor a team of engineers in DevOps, CI/CD, and cloud infrastructure.
- Design and implement CI/CD pipelines using Jenkins, Git, and SonarQube for automated build, test, and deployment processes.
- Oversee the development, deployment, and management of applications on Red Hat OpenShift.
- Ensure infrastructure as code (IaC) best practices with tools like Terraform, Ansible, or Helm.
- Collaborate with cross-functional teams to drive Agile Scrum development and DevOps adoption.
- Optimize performance, security, and scalability of CI/CD workflows and cloud environments.
- Troubleshoot and resolve infrastructure, deployment, and automation issues.
- Implement monitoring, logging, and alerting solutions to ensure system reliability.
Required Qualifications:
- 6+ years of experience in DevOps, CI/CD, or cloud infrastructure roles.
- Proficiency in Red Hat OpenShift, Kubernetes, and container orchestration.
- Strong experience with Git, Jenkins, and SonarQube for version control and continuous integration.
- Hands-on experience in infrastructure automation using Terraform, Ansible, or Helm.
- Solid understanding of Agile Scrum methodologies and ability to lead sprints and backlogs.
- Strong scripting skills in Bash, Python, or Groovy for automation.
- Experience in monitoring and logging tools (ELK, Prometheus, Grafana, etc.).
- Excellent problem-solving, communication, and team management skills.
Preferred Qualifications:
- Certifications in Red Hat OpenShift, Kubernetes, AWS, or Azure DevOps.
- Experience with multi-cloud environments and hybrid cloud strategies.
- Knowledge of security best practices and DevSecOps integration.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Job Summary:
We are seeking a Project Manager – Infrastructure to lead and oversee IT infrastructure projects, ensuring seamless execution, timely delivery, and alignment with business objectives. The ideal candidate will have strong technical knowledge in data centers, cloud platforms, networking, virtualization, and security while driving projects in an Agile/Waterfall environment.
Responsibilities:
- Lead end-to-end IT infrastructure projects, including data center upgrades, cloud migrations, networking, and virtualization.
- Define project scope, objectives, timelines, budgets, and resources in collaboration with stakeholders.
- Develop and maintain detailed project plans, ensuring alignment with business goals.
- Coordinate with cross-functional teams, vendors, and external partners for smooth execution.
- Identify and mitigate risks, dependencies, and roadblocks to ensure project success.
- Implement best practices for infrastructure deployment, security, and compliance.
- Manage project documentation, reporting, and stakeholder communication.
- Oversee performance tracking, testing, and validation of infrastructure solutions.
Requirements:
- 7+ years of experience in IT project management with a focus on infrastructure, cloud, and networking.
- Strong understanding of data centers, virtualization, networking, cloud platforms (AWS, Azure, GCP), and security principles.
- Proficiency in Agile, Scrum, and Waterfall methodologies.
- Experience managing CI/CD, DevOps, and automation projects is a plus.
- Strong communication, leadership, and stakeholder management skills.
- Project management certifications (PMP, PRINCE2, or Agile) are preferred.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Job Summary:
We are seeking an experienced Customer Success Director to drive customer satisfaction, retention, and growth. In this strategic leadership role, you will develop and execute customer success initiatives, foster strong client relationships, and collaborate with cross-functional teams to ensure seamless customer experiences.
Responsibilities:
- Develop and implement a customer success strategy to drive engagement, adoption, and retention.
- Build and nurture long-term relationships with key clients, acting as a trusted advisor.
- Collaborate with Sales & Marketing, Delivery, and Operations teams to align customer needs with business objectives.
- Monitor customer health metrics and proactively address risks to improve satisfaction and loyalty.
- Drive renewals and expansion opportunities by identifying growth potential within accounts.
- Advocate for customers by providing insights and feedback to influence product development.
- Establish best practices, KPIs, and reporting to measure and enhance the effectiveness of customer success efforts.
- Lead and mentor a team of Customer Success Managers to ensure exceptional service delivery.
Requirements:
- 10+ years of experience in Customer Success, Account Management, or Client Services, with at least 5 years in a leadership role.
- Proven track record of driving customer retention, expansion, and revenue growth.
- Strong analytical mindset with experience in customer data and engagement metrics.
- Excellent communication and relationship-building skills with a customer-first approach.
- Experience in SaaS, technology, or enterprise solutions is highly preferred.
- Proficiency in CRM and customer success tools such as Salesforce and HubSpot.
- Ability to manage multiple priorities in a fast-paced, evolving environment.
Preferred Experience:
- Experience in leading global customer success teams.
- Knowledge of customer success best practices, frameworks, and methodologies.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Responsibilities:
- Drive and implement a Salesforce development lifecycle including but not limited to standard practices, QA and code reviews.
- Design and implement enhancements including creation of custom objects, pages, Apex classes, triggers, processes, flows, workflows, reports, etc.
- Integrate Salesforce with external systems and third-party applications, leveraging APIs and other integration tools.
- Craft, create, and sustain Visualforce, AppExchange, and Force.com pages, incorporating seamless integration with on-premises or third-party solutions through web services, APIs, and similar technologies.
- As a Salesforce Platform Developer, you will be involved in diverse projects, utilizing your skills not only in Apex and Visualforce but also extensively working with SQL, HTML/CSS, and JavaScript.
- Provide technical support and resolve issues related to Salesforce applications and functionalities.
- Participate and supervise the implementation of CPQ solutions (including standard and custom objects, as well as price/product rules), teaming with developers and Salesforce administrators.
- Align business processes with industry best practices.
- Design customized solutions and optimize Salesforce based on requirements.
Requirements:
- 5+ years of proven experience as a Salesforce Developer, with a solid understanding of the Salesforce platform.
- Strong knowledge of Salesforce configurations, workflows, and data modeling.
- Experience in integrating Salesforce with external systems and third-party applications.
- Familiarity with Salesforce best practices, security protocols, and coding standards.
- Strong experience with Sales Cloud and Community Cloud.
- Effective communication and collaboration skills, with the ability to work in a team-oriented environment.
- Excellent data analytics skills and attention to detail.
- Experience with Jira, Bitbucket.
- Familiar with Agile methodologies.
- Bachelor’s degree in Computer Science or any related field.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Job Summary:
We are seeking a highly skilled Automation Test Engineer to design, develop, and execute automated test scripts to ensure software quality and performance. The ideal candidate will have expertise in test automation frameworks, scripting languages, and CI/CD integration to enhance testing efficiency and accuracy.
Responsibilities:
- Design, develop, and maintain automated test scripts for functional, regression, and performance testing.
- Implement and optimize test automation frameworks (Selenium, Appium, Cypress, etc.).
- Collaborate with developers and QA teams to define test strategies, scenarios, and acceptance criteria.
- Integrate automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.
- Identify, document, and report bugs, working closely with development teams for resolution.
- Ensure test coverage by writing and executing API, UI, and database automation tests.
- Monitor and analyze test execution results, troubleshooting failures and optimizing scripts.
- Maintain test data and environments to support automated testing requirements.
Requirements:
- 3+ years of experience in test automation, software testing, or QA engineering.
- Proficiency in Selenium, Cypress, Playwright, or similar automation tools.
- Strong knowledge of programming languages (Java, Python, JavaScript, or C#).
- Experience with REST API testing using Postman or REST Assured.
- Understanding of CI/CD processes, version control (Git), and DevOps practices.
- Familiarity with performance testing tools (JMeter, LoadRunner) is a plus.
Preferred Skills:
- Experience with cloud-based testing platforms (AWS, Azure, GCP).
- Knowledge of containerization (Docker, Kubernetes) for test environments.
- ISTQB or similar testing certifications are a plus.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Bangladesh
Job Summary:
We are seeking a motivated and detail-oriented Software Developer to join our dynamic team. This is an excellent opportunity for new graduates or individuals with 1-2 years of experience in software development who have a strong foundation in coding and are eager to learn and grow in a fast-paced environment. The ideal candidate will work closely with other developers, IT Managers, and business analysts to create, implement, and maintain software applications, ensuring the highest standards of efficiency and quality.
Responsibilities:
- Develop and maintain software applications to address client and company requirements.
- Produce clean, efficient, and well-documented code based on specifications.
- Troubleshoot coding issues promptly to maintain a productive environment.
- Prepare and present reports on project specifications, progress, and status.
- Research, design, and implement new software programs.
- Collaborate with developers, UX designers, business analysts, and system analysts to ensure seamless integration and efficient solutions.
Requirements:
- 1-2 years of experience in developing and implementing software applications.
- Proficiency in Node.js, React.js, AngularJS, and strong expertise in JavaScript.
- Solid understanding of HTML, CSS (Bootstrap), or other responsive frameworks.
- Familiarity with API design, CRUD operations, RESTful services, and Spring Microservices.
- Experience with server-side languages such as Python, Ruby, Java, Node.js, PHP, or .NET.
- Strong verbal and written communication skills.
- Strong problem-solving, analytical, and multitasking abilities.
- Ability to work remotely or in a hybrid setup within the EST time zone.
What To Expect:
- A challenging IT industry work experience.
- Lots of guidance, mentorship, and support from internal stakeholders.
- A room to grow towards your career path as a thought-leader in the industry.
- Hands-on experience working with cutting-edge technologies.
- Competitive salary and comprehensive benefit packages.
- Opportunity to attend industry events and partner conferences.
- A company culture that fosters diversity, inclusion, physical & mental well-being.
- Company perks include health and wellness events, employee recognition & awards, team-building events.
Incepta is an award-winning digital transformation company, Certified Great Place to Work, operating with leading-edge technologies in IT and high-tech industries to provide premier automation and integration solutions to globally recognized brands and enterprises. We modernize legacy applications and create new digital products to help our clients solve complex problems and digitally transform their operations.
Location: Canada
Job Summary:
We are seeking a highly skilled and experienced Integration Architect to play a pivotal role in our growing team. As an Integration Architect, you will be responsible for the end-to-end design, development, and implementation of robust integration solutions that ensure seamless data flow and communication across diverse systems and applications. You will leverage your deep understanding of enterprise architecture principles, integration patterns, and relevant technologies to deliver high-quality and scalable solutions.
Responsibilities:
- Architect, design, and develop robust, scalable, and secure integration solutions aligned with business requirements and enterprise architecture standards.
- Collaborate closely with business analysts, developers, project managers, and other stakeholders to thoroughly understand integration needs and translate them into effective solution architectures.
- Evaluate existing systems and proactively identify strategic integration opportunities to enhance operational efficiency, improve data accuracy, and unlock new business
- Select and recommend the most appropriate integration technologies and tools, including Enterprise Service Buses (ESBs), API gateways, messaging systems, and Extract, Transform, Load (ETL) processes.
- Define and document standardized integration patterns, guidelines, and best practices to ensure consistency, maintainability, and scalability across all integration initiatives.
- Create and maintain comprehensive architectural documentation, including clear and concise diagrams, detailed specifications, and reusable design patterns.
- Provide technical leadership, mentorship, and guidance to development teams throughout the entire integration lifecycle, ensuring adherence to architectural designs and best practices.
- Proactively troubleshoot and resolve complex integration challenges, minimizing disruptions to critical business operations and ensuring system stability.
- Continuously stay abreast of the latest technology trends, advancements, and emerging best practices in the integration landscape.
Requirements:
- Minimum of 5 years of progressive experience as an Integration Architect or in a closely related role.
- Demonstrable expertise in designing and implementing complex integration solutions utilizing a variety of technologies, including:
- Enterprise Service Bus (ESB) platforms (e.g., MuleSoft, Apache Camel)
- API Management platforms (e.g., Apigee, Kong)
- Messaging systems (e.g., Kafka, RabbitMQ)
- ETL tools (e.g., Informatica, Talend)
- Proven experience working with diverse data formats and communication protocols, including JSON, XML, REST, and SOAP.
- Familiarity with cloud-based integration platforms and services offered by major providers (e.g., AWS, Azure, Google Cloud) is highly desirable.
- Experience with various database systems (e.g., Oracle, MySQL, SQL Server) and principles of data modeling.
- Experience with MuleSoft is considered a
- Solid understanding of security best practices relevant to integration, including authentication, authorization, and data encryption techniques.
- Exceptional analytical, problem-solving, and critical-thinking
- Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Proven ability to collaborate effectively within a team environment and build strong working relationships with diverse stakeholders.
- Strong presentation skills with the ability to effectively communicate technical solutions and recommendations.
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
What To Expect:
- Become an integral part of an exciting and high-performing team that delivers impactful solutions for Fortune 500 companies.
- Engage in challenging and rewarding projects leveraging cutting-edge technologies and innovative approaches.
- Benefit from mentorship and continuous support from a collaborative and knowledgeable team of colleagues.
- Enjoy flexible leave policies that prioritize your well-being, including paid birthday leave and 6 personal health days for mental and physical health.
- Be recognized and celebrated for your contributions through our employee recognition program, with opportunities to win trophies and accolades.
- Elevate your career as a thought leader in the industry through opportunities to attend paid professional events and conferences, expanding your network with industry
- Experience a workplace culture that genuinely values your mental health and promotes a healthy and sustainable work-life balance.
- Thrive in a company culture that champions diversity, inclusion, and overall well-being. Participate in engaging team-building activities and health & wellness initiatives!
Awards & Affiliations
Our success is attributed to the innovative and entrepreneurial spirit of our #Inceptians. We are humbled to have received awards to recognize our growth as one unified team.
Benefits
Here are some of the perks you’ll get as an #Inceptians
Health Care
Medical, dental, and vision benefits 100% covered
Flexibility
Flexible work hours, personal health days, vacation, paid leave
Fun
Games, quarterly meetups, and team-building events
Lifestyle
Monthly wellness sessions on yoga, meditation, dance
Meals
Coupons for coffee and lunch for all employees
#Inceptians Testimonials Why we love working as #Inceptians
I love the contagious spirit at Incepta—challenging, innovative, cheerful, and friendly. It’s a place where I grow personally and professionally, and I enjoy taking on new challenges every day knowing my team and managers fully support me.
There is the freedom to innovate, thinking out of the box is encouraged, all are supportive and approachable, genuinely care for the welfare of the employee, and it is employee-centric with great team-building activities that are fun,
At Incepta, the variety of projects helps me grow rapidly as a developer. There’s always something new to learn, a different way to implement, and new roles to explore. In a short time, I’ve gained experience working with large organizations, and I’m always excited for the next challenge.
Everyone here is helpful and friendly, making each day enjoyable. It’s rewarding to use the latest technologies to solve complex client challenges, and working with such a supportive team makes problem-solving fun and helps me grow.
What I love most about Incepta Solutions is the pleasant, friendly work environment. Everyone is talented, professional, helpful, and humble. Communication flows smoothly, teams are well-structured, and that truly motivates me to do my part for the company.
I love working at Incepta for its friendly, humble, and supportive environment. I never hesitate to ask for help and I’m always learning from highly professional teammates. The self-managed teams and clear responsibilities inspire me to grow, contribute more, and stay aligned with the company.
I love that my colleagues are such a joy to work with (especially Parvathi), regardless of their positions in the company. It's a breath of fresh air compared to my previous experience. I also love the flexibility which makes it easy to achieve work-life balance.