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Incepta > Our Solutions > By Industry > CPG and Retail

CPG and Retail

Customer 360 | E-commerce | Inventory Management | Customer Service

Challenges CPG and Retail Industry is struggling with

Disjointed Shopper Experiences

Research shows that majority of consumers are frustrated with disjointed experiences damaging the brand images.

Inaccurate Product Availability

Poorly designed systems and processes and lack of integration between data sources show inaccurate product availability.

Supply Chain Disruption

Rising supply chain operating costs and post-pandemic material and labor shortages are causing supply chain disruptions.

Inefficient Customer Service

Customer service teams are unable to resolve customer queries due to the unavailability of a single dashboard view.

Stop wasting time and money on outdated technology. Let’s get started

Our Solutions CPG and Retail Digital Transformation

Supply Chain Modernization

Use Intelligent Procurement, Connected Fleets, Predictive Replenishment, and Asset Tracking to streamline the supply chain.

Single Shopper View

Integrate your internal systems like POS, ERP, OMS, PIM, commerce, data lakes, and other systems to create a 360-degree view of shoppers.

API Security

Our Integration and API security Solutions provide full visibility into your API inventory and remediate malicious threats to your environment.

Contact Center Automation

Provide fast, responsive customer service using automated workflows and single dashboard views via Cloud-native, AI-driven solutions.

Create Omnichannel Experience

Incepta builds omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue.

Real-time Inventory Management

Integrate sales order and product information in real-time to efficiently manage inventory and restocking.

Benefits to bank on How Incepta can hep you transform retail operations

Streamline Supply Chain

Integrating internal and external systems can help you streamline operations and save costs throughout the retail chain from procurement to distribution.

Boost Productivity

Automating back and front office processes improves the employee experience and make their life simpler thus significantly boosting productivity.

Customer Delight

An omnichannel experience of your brand for customers across mobile, web, in-store and social channels leads to improved customer experience.

Scale Easily

Replacing complex, rigid, manual processes with flexible, scalable, AI and RPA-based efficient processes help you scale faster to meet the demand.

Stop wasting time and money on outdated technology. Let’s get started

Latest Articles and Case Studies

Deliver Seamless, Personalized Shopper Journeys

Connect with us to discuss how data and AI can boost your retail growth.

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Are you ready for higher profitability and increased market share?

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How Can We Help You?

Need to bounce off ideas for an upcoming project or digital campaign? Looking to transform your business with the implementation of full potential digital marketing?

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