MuleSoft Integration Platform Migration
This success story showcases how we helped our retail client who relied on an IBM integration platform as the middleware for operations and data management across various systems. However, with high costs and limited functionality, they recognized the need for a more flexible and scalable solution. Incepta partnered with them to migrate from IBM to MuleSoft, ensuring a seamless, strategic transition that enhanced performance while reducing costs.

Our mission was to support the transition from the legacy IBM integration platform to the MuleSoft Anypoint platform to minimize operational disruptions while making the client’s infrastructure more agile and cost-effective. We worked alongside our client to achieve the following goals:
- Produce comprehensive deployment reference documents based on MuleSoft best practices.
- Set up the MuleSoft platform with High Availability (HA), Disaster Recovery (DR), Continuous Integration/Continuous Deployment (CI/CD), and a complete network configuration.
- Establish robust logging, error handling, security, monitoring, and testing frameworks.
- Rewrite 20 APIs from IBM to MuleSoft, from proof of concept to full-scale production.

Our client is one of North America’s largest luxury goods retail chains, established in 1965, with a global presence and a strong reputation for premium fashion and lifestyle products. They operate three major entities: a leading luxury fashion eCommerce platform, a premier off-price luxury online retailer, and a Canadian eCommerce marketplace. The client needed a modern, agile integration platform to support their complex and dynamic business operations, driving efficiency and growth across all brands.
Industry: Retail

Our client, a well-established retail leader, faced several challenges:
- The outdated IBM infrastructure lacked scalability and flexibility.
- Monthly licensing fees for the IBM platform were unsustainable.
- The IBM platform constrained the client’s ability to innovate and adapt quickly.
With three major business entities—each requiring efficient and integrated operations—the need for a modern, agile platform was crucial.

Transition to Flexible & Scalable MuleSoft Integration Platform
- Flexible, scalable infrastructure with better performance
- Deployment reference documents following the MuleSoft best practices
- 20+ APIs redesigned as MuleSoft Integrations.
- Logging, error handling, security, monitoring, and testing framework
Incepta’s MuleSoft experts produced 9 comprehensive deployment reference documents detailing phase-wise migration from IBM to the MuleSoft platform.
As part of the project, the Incepta team redesigned 20+ APIs as MuleSoft integrations.
The Incepta team also set up the Mulesoft environment with HA, DR, CI/CD, and end-to-end network along with the logging, error handling, security, monitoring, and testing framework.
Please refer to the diagram below for a sample of the client’s complex infrastructure . The diagram below is not an exact representation but a simplified version of a section of the whole infrastructure.

Fig 1 – Sample of Complex Infrastructure Incepta Redesigned
Technology Used:

- Successful transition from the IBM platform to the MuleSoft platform
- Agile and scalable infrastructure
- Operations and maintenance costs were reduced by 42%
- Better performance with reduced licensing cost per month
- 20+ APIs ported from IBM to the MuleSoft integration platform
- Error handling, logging, and monitoring systems in place
Incepta’s customized transition plan, precise implementation, and methodical approach ensured an efficient, optimal, and seamless transition without impacting critical business operations.
The comprehensive solution and its flawless implementation avoided drastic changes, minimized the overall impact on the existing operations, and maximized the benefits of the client’s investment in MuleSoft in the shortest amount of time.
Incepta has and will continue to help companies perform assessments of their current infrastructure, select the most suitable, cutting-edge technology products, and implement a smooth transition to the latest and greatest technology products to achieve their digital transformation objectives.
If you are in the Retail and CPG industry, looking for integration solutions critical to your business expansion, revenue growth, and ongoing business operations, connect with us today!
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